Shipping policy
Shipping Policy
Thank you for shopping with Lupin Hollow. We are committed to delivering your order in a timely and reliable manner.
Processing Time All orders are processed within 1–3 business days of payment confirmation.
Estimated Delivery Times
- United States: 7–20 business days
- International: 15–30 business days
Delivery times may vary depending on your location, customs processing, and carrier delays. These are estimates, not guarantees.
Tracking Your Order Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update after shipment.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us within 15 days of the estimated delivery date. We will work with the carrier to locate your shipment or issue a resolution.
Incorrect Shipping Address Please ensure your shipping address is correct at checkout. Lupin Hollow is not responsible for orders shipped to an incorrectly provided address.